Frequently Asked Questions
From transfers to toothpaste - we leave no question unanswered!
Bookings
Can I have a hotel room to myself?
Yes, but you will have to pay a single supplement. See our Prices page for details.
Can I make a group booking for lots of friends?
The maximum on one booking is 6 persons. For larger bookings, please contact us directly.
Will the event be gender balanced?
Club Dance Holidays believes it is important for both men and women to have equal workshop and freestyle opportunities; therefore, MedFest will be gender balanced. We empathise that gender balancing can sometimes lead to disappointment (especially for ladies, who tend to book sooner), so we encourage you to support our vision by talking to fellow dancers and endeavouring to make a gender balanced booking. You don't even have to share accommodation with somebody of the opposite sex, but if Club Dance Holidays can recognise a gender balanced booking, then you will almost certainly be guaranteed a place.
I can't book on because of the gender balancing. What can I do?
Firstly, ask around your local venues. The holiday can be great fun if you book with a friend or a group of friends, so practise your powers of conviction and try to gender balance your booking with your fellow members. Alternatively, contact our Club Dance Holidays representative about being put on a waiting list, and you will be contacted as soon as other single bookers apply.
Remember, you don't have to stay with somebody for it to be a gender balanced booking. You simply have to book at the same time as them.
How and where do I book?
Bookings are taken over the phone, via the booking form on our Book Now page, or you can book online here - www.clubdanceholidays.com
How can I pay?
Can be made either by bank transfer (we'll provide you with our account information) or by calling the office with your credit/debit card details.
At the time of your booking, there is a deposit to pay, and the balance is due 10 weeks before the holiday starts. You can discuss this with your Club Dance Holidays representative when you speak about your booking.
Can I change my booking once it has been made?
Yes, however, this may incur a fee. The amount of this fee will depend on what needs to be changed and how late in the process you wish to make the amendment. See our Cancellation Policy page for further details.
Can I receive a refund of my deposit if I change my mind?
No. Deposits are non-refundable or transferable. It is a condition of booking that you take out suitable insurance to cover yourself for any unexpected circumstances that may arise after booking.
Will I have to wear a wristband?
Yes, you will be provided with a material wristband when you check in. This will be your access to the exclusive Ceroc events and areas in the hotel. The wristband should not be removed for the duration of the trip. Access will not be granted to those without a wristband.
If I wait, might the price come down?
The cost increases the closer to the date of the event. The earlier you book, the cheaper your booking will be.
Will there be a discount for Ceroc staff?
The whole package has been significantly discounted for everyone. At this time, there will be no further discounts for Ceroc crew members.
Is there a self-catering option?
Our packages come with half board, breakfast and dinner. Self-catering options are not available.
Is there a cheaper option?
You can make savings on the holiday by booking your own flight (250.00 GBP discount per person). It's also cheaper to room share to avoid paying a single occupancy supplement.
Travel
What airport can I travel from?
We offer flexibility in which airport we can fly you from within the UK. Please contact us to find out if there is an available schedule from your preferred airport.
Will I need to pay for airport parking?
Your travel to and from your selected airport in the UK will need to be arranged and funded before the flight date. Please note we can only confirm flight schedules and times once they've been booked, no earlier. These are also subject to change, so ensure the airport parking booking is flexible.
How do I travel from Faro Airport to the hotel?
An exclusive Club Dance Holidays transfer will be included in the price to take you from the airport to the hotel. If you choose to extend your travel and spend several days in the area before or after the trip, then you will need to arrange your own travel to and from the hotel on the day of your flight.
Club Dance Holidays offers a transfer on the day before the holiday date for an additional tbc GBP Per Person. You can book this through Club Dance Holidays.
Is there a baggage allowance?
Yes, we include a checked bag for each passenger travelling. This will vary slightly depending on the flight carrier. Please speak with our Club Dance Holidays representative to determine what your flight baggage allowance is at the time of booking.
Where do I go when I arrive at Faro?
Go straight to arrivals and look for the Club Dance Holidays representative who will be carrying a Club Dance sign. They will direct you to the designated transfer coach.
Can I make my own flight arrangements?
Yes, you can. If you buy your own flights, you will get a discount of 250 GBP per person. Please make sure that Club Dance Holidays knows that you will book your flight.
I will be in Spain anyway. Can I make my own way to the hotel?
That is no problem. Just inform your Club Dance Holidays representative about this.
Accommodation
What is provided in the rooms? Do I need towels etc?
You will not need to bring towels - all towels are provided in your room. Bring all other toiletries and electronics with you.
Can I stay in a room near to my friends?
Whilst we will try to arrange this - it is not always possible. Enquire when booking.
Are there disabled facilities?
Accessible rooms are available upon request.
Are the beds double or twin?
There are double and twin beds. Please ask at the time of booking.
Are toiletries provided?
Some toiletries are provided, however, you may wish to bring your own as well.
Are there any dry cleaning/washing facilities at the resort?
There is unfortunately no laundry service at the hotel. Bring some detergent if you want to wash clothes in your shower...they'll dry in seconds on your balcony!
Itinerary
Can I book if I have never danced Ceroc before?
We will be running a carefully structured Beginners and Beginners plus course across the week, so essentially, you could learn everything you need to know about Ceroc in this one week!
Before the holiday however, we strongly recommend attending some of our evening classes in the UK. This way you can familiarise yourself with the style of the dance and kick-start your repertoire with some basic moves. As few as 5 or 6 classes will be enough to boost your confidence and provide you with essential skills, and you will enjoy your Ceroc MedFest experience much more.
Will we be able to travel out of the resort and explore the surrounding areas?
Yes you will have the opportunity to join excursions with Ceroc MedFest as detailed on the Activities and Excursions page or you can choose to make your own way.
How many classes will there be?
The itinerary is yet to be finalised, but we envisage that there will be a minimum of 20 unique workshops taught across the 7 days. The workshops will be pitched towards a range of ability levels.
Each workshop will be given a full write-up and ability rating and uploaded onto the website closer to the event, so you can plan your whole itinerary before you even travel.
How many DJs will there be?
Our Ceroc teachers are also masters of the decks. They will take it in turns to host your party evenings. Whatever your taste, the floor will be burning.
I can't make the whole week, can I buy a weekend package?
Unfortunately, this is not possible.
Do I have to book workshops?
On arrival at the hotel, you will be provided with a Ceroc wristband that guarantees your entry to all of the Ceroc workshops - so no need to book.
Can I book trips? And do these come in with the cost of the holiday?
Excursions will be available but some are extra to the cost of the holiday. See our Activities and Excursions page for more details.
Can you say who the teachers and DJs will be?
We are at present finalising the line-up. We can however guarantee you a blend of teaching and dancing styles, musical tastes and extra-curricular talents!
All members of our dance holiday crew not only specialise in dance and music, but they also thrive off your enjoyment and satisfaction. Expect to see their faces at all the freestyles, out at the parties, taking part in all the excursion activities, and responding to your requests to ensure that you have the best experience possible.
Will there be any Blues music in the evenings?
There will be a dedicated room each night to slower, soothing vibes! Expect Blues, R'n'B, down tempo Latin, Jazz and acoustic favourites that will help you wind down at the end of an exciting day.
What happens if it rains?
Unfortunately, we cannot predict the weather. We have chosen an itinerary that is not too hot, but also not too much chance of rain. All dance spaces are indoors in case of inclement weather. Touch wood, the weather around that time of year is usually never short of exceptional.
Facilities
Will there be any internet access?
Yes, there is internet access at the hotel - you can obtain the WiFi code from the hotel reception when you check in.
Will I have to pay for food and drink?
Breakfast and evening meals are included, however lunch is a free for all. The hotel provides some simple reasonably priced snacks from the bar. Drinks are included during dinner service only, but can be purchased from the bars at other times of day.
Will we be together with the rest of the group for meals?
The hotel is predominantly Cerocers, so you can choose to eat with whomever you wish. We will have 'social tables' set up for those who don't mind sitting with other holiday goers to socialise during their meal for the week.
Misc
Will there be any Ceroc representatives present should I choose to complain about too many Olives in my cocktails?
If you have a complaint you will be able to go to reception where they will be able to deal with most problems. You will also find a Club Dance Holidays representative present here should your query be dance/itinerary/excursion related. Alternatively, speak to one of your Ceroc teacher team who will be able to help you or forward your query on to the right person.
Can you provide for people with special dietary needs?
You would need to notify Club Dance Holidays of any dietary need at the time of booking.
Will I need to buy my own insurance?
It is a condition of travel that you have adequate Holiday Insurance.
Travel insurance offers numerous levels of coverage ranging from simple plans such as insuring an airline ticket, to comprehensive plans which cover you in the event of baggage loss, damage to personal effects, delays, medical, dental, emergency evacuation or assistance, and trip cancellation.
How do we receive tickets?
Tickets will be sent out to you electronically from Club Dance Holidays closer to the event. It is your responsibility to print any boarding passes/tickets that may be required. Alternatively, speak to us about receiving mobile boarding passes.
Is there a cancellation fee if I cannot go?
A fee will apply if you need to cancel your booking. Please see Cancellation Policy page for details of these costs.
What electricity/plugs/adaptors do I need to worry about?
You can use your UK appliances at the hotel but you will need a European two-pin adapter.
What protection do I have once I have paid you some money?
Club Dance Holidays are ATOL bonded. Your money is 100% protected.
Are there any opportunities to help and be a crew member?
All crew responsibilities will be fulfilled by the Ceroc team. Outside of this there will be no crewing opportunities available.
Do you anticipate many people travelling alone?
People travel alone for all of our dance holiday events. All of the activities are extremely inclusive, and classes are rotated, so you will not feel left out.
If I travel alone, where will I sit for my meals?
All Cerocers will sit together in one restaurant for meal times, and single travellers can choose to sit at the designated 'socials' tables if they wish to integrate with other holiday goers.
I am thinking of travelling alone, but I can see that the single supplement is a lot of money, can you help with finding me another Cerocer to share a room with?
There are two ways of finding someone to book with.
Firstly, ask around at your local venues. The holiday can be great fun if you book with a friend or group of friends, so practise your powers of conviction and drag along your dancing buddies.
Alternatively, Club Dance Holidays can arrange a room share for you.
Is a visa required?
No visas (currently) are required for UK citizens. Europe will be introducing ETIAS, which is an online Visa waiver form to enter the Schengen area. We will update you on this process as it comes into force.
Bookings
Can I have a hotel room to myself?
Yes, but you will have to pay a single supplement. See our Prices page for details.
Can I make a group booking for lots of friends?
The maximum on one booking is 6 persons. For larger bookings, please contact us directly.
Will the event be gender balanced?
Club Dance Holidays believes it is important for both men and women to have equal workshop and freestyle opportunities; therefore, MedFest will be gender balanced. We empathise that gender balancing can sometimes lead to disappointment (especially for ladies, who tend to book sooner), so we encourage you to support our vision by talking to fellow dancers and endeavouring to make a gender balanced booking. You don't even have to share accommodation with somebody of the opposite sex, but if Club Dance Holidays can recognise a gender balanced booking, then you will almost certainly be guaranteed a place.
I can't book on because of the gender balancing. What can I do?
Firstly, ask around your local venues. The holiday can be great fun if you book with a friend or a group of friends, so practise your powers of conviction and try to gender balance your booking with your fellow members. Alternatively, contact our Club Dance Holidays representative about being put on a waiting list, and you will be contacted as soon as other single bookers apply.
Remember, you don't have to stay with somebody for it to be a gender balanced booking. You simply have to book at the same time as them.
How and where do I book?
Bookings are taken over the phone, via the booking form on our Book Now page, or you can book online here - www.clubdanceholidays.com
How can I pay?
Can be made either by bank transfer (we'll provide you with our account information) or by calling the office with your credit/debit card details.
At the time of your booking, there is a deposit to pay, and the balance is due 10 weeks before the holiday starts. You can discuss this with your Club Dance Holidays representative when you speak about your booking.
Can I change my booking once it has been made?
Yes, however, this may incur a fee. The amount of this fee will depend on what needs to be changed and how late in the process you wish to make the amendment. See our Cancellation Policy page for further details.
Can I receive a refund of my deposit if I change my mind?
No. Deposits are non-refundable or transferable. It is a condition of booking that you take out suitable insurance to cover yourself for any unexpected circumstances that may arise after booking.
Will I have to wear a wristband?
Yes, you will be provided with a material wristband when you check in. This will be your access to the exclusive Ceroc events and areas in the hotel. The wristband should not be removed for the duration of the trip. Access will not be granted to those without a wristband.
If I wait, might the price come down?
The cost increases the closer to the date of the event. The earlier you book, the cheaper your booking will be.
Will there be a discount for Ceroc staff?
The whole package has been significantly discounted for everyone. At this time, there will be no further discounts for Ceroc crew members.
Is there a self-catering option?
Our packages come with half board, breakfast and dinner. Self-catering options are not available.
Is there a cheaper option?
You can make savings on the holiday by booking your own flight (250.00 GBP discount per person). It's also cheaper to room share to avoid paying a single occupancy supplement.
Travel
What airport can I travel from?
We offer flexibility in which airport we can fly you from within the UK. Please contact us to find out if there is an available schedule from your preferred airport.
Will I need to pay for airport parking?
Your travel to and from your selected airport in the UK will need to be arranged and funded before the flight date. Please note we can only confirm flight schedules and times once they've been booked, no earlier. These are also subject to change, so ensure the airport parking booking is flexible.
How do I travel from Faro Airport to the hotel?
An exclusive Club Dance Holidays transfer will be included in the price to take you from the airport to the hotel. If you choose to extend your travel and spend several days in the area before or after the trip, then you will need to arrange your own travel to and from the hotel on the day of your flight.
Club Dance Holidays offers a transfer on the day before the holiday date for an additional tbc GBP Per Person. You can book this through Club Dance Holidays.
Is there a baggage allowance?
Yes, we include a checked bag for each passenger travelling. This will vary slightly depending on the flight carrier. Please speak with our Club Dance Holidays representative to determine what your flight baggage allowance is at the time of booking.
Where do I go when I arrive at Faro?
Go straight to arrivals and look for the Club Dance Holidays representative who will be carrying a Club Dance sign. They will direct you to the designated transfer coach.
Can I make my own flight arrangements?
Yes, you can. If you buy your own flights, you will get a discount of 250 GBP per person. Please make sure that Club Dance Holidays knows that you will book your flight.
I will be in Spain anyway. Can I make my own way to the hotel?
That is no problem. Just inform your Club Dance Holidays representative about this.
Accommodation
What is provided in the rooms? Do I need towels etc?
You will not need to bring towels - all towels are provided in your room. Bring all other toiletries and electronics with you.
Can I stay in a room near to my friends?
Whilst we will try to arrange this - it is not always possible. Enquire when booking.
Are there disabled facilities?
Accessible rooms are available upon request.
Are the beds double or twin?
There are double and twin beds. Please ask at the time of booking.
Are toiletries provided?
Some toiletries are provided, however, you may wish to bring your own as well.
Are there any dry cleaning/washing facilities at the resort?
There is unfortunately no laundry service at the hotel. Bring some detergent if you want to wash clothes in your shower...they'll dry in seconds on your balcony!
Itinerary
Can I book if I have never danced Ceroc before?
We will be running a carefully structured Beginners and Beginners plus course across the week, so essentially, you could learn everything you need to know about Ceroc in this one week!
Before the holiday however, we strongly recommend attending some of our evening classes in the UK. This way you can familiarise yourself with the style of the dance and kick-start your repertoire with some basic moves. As few as 5 or 6 classes will be enough to boost your confidence and provide you with essential skills, and you will enjoy your Ceroc MedFest experience much more.
Will we be able to travel out of the resort and explore the surrounding areas?
Yes you will have the opportunity to join excursions with Ceroc MedFest as detailed on the Activities and Excursions page or you can choose to make your own way.
How many classes will there be?
The itinerary is yet to be finalised, but we envisage that there will be a minimum of 20 unique workshops taught across the 7 days. The workshops will be pitched towards a range of ability levels.
Each workshop will be given a full write-up and ability rating and uploaded onto the website closer to the event, so you can plan your whole itinerary before you even travel.
How many DJs will there be?
Our Ceroc teachers are also masters of the decks. They will take it in turns to host your party evenings. Whatever your taste, the floor will be burning.
I can't make the whole week, can I buy a weekend package?
Unfortunately, this is not possible.
Do I have to book workshops?
On arrival at the hotel, you will be provided with a Ceroc wristband that guarantees your entry to all of the Ceroc workshops - so no need to book.
Can I book trips? And do these come in with the cost of the holiday?
Excursions will be available but some are extra to the cost of the holiday. See our Activities and Excursions page for more details.
Can you say who the teachers and DJs will be?
We are at present finalising the line-up. We can however guarantee you a blend of teaching and dancing styles, musical tastes and extra-curricular talents!
All members of our dance holiday crew not only specialise in dance and music, but they also thrive off your enjoyment and satisfaction. Expect to see their faces at all the freestyles, out at the parties, taking part in all the excursion activities, and responding to your requests to ensure that you have the best experience possible.
Will there be any Blues music in the evenings?
There will be a dedicated room each night to slower, soothing vibes! Expect Blues, R'n'B, down tempo Latin, Jazz and acoustic favourites that will help you wind down at the end of an exciting day.
What happens if it rains?
Unfortunately, we cannot predict the weather. We have chosen an itinerary that is not too hot, but also not too much chance of rain. All dance spaces are indoors in case of inclement weather. Touch wood, the weather around that time of year is usually never short of exceptional.
Facilities
Will there be any internet access?
Yes, there is internet access at the hotel - you can obtain the WiFi code from the hotel reception when you check in.
Will I have to pay for food and drink?
Breakfast and evening meals are included, however lunch is a free for all. The hotel provides some simple reasonably priced snacks from the bar. Drinks are included during dinner service only, but can be purchased from the bars at other times of day.
Will we be together with the rest of the group for meals?
The hotel is predominantly Cerocers, so you can choose to eat with whomever you wish. We will have 'social tables' set up for those who don't mind sitting with other holiday goers to socialise during their meal for the week.
Misc
Will there be any Ceroc representatives present should I choose to complain about too many Olives in my cocktails?
If you have a complaint you will be able to go to reception where they will be able to deal with most problems. You will also find a Club Dance Holidays representative present here should your query be dance/itinerary/excursion related. Alternatively, speak to one of your Ceroc teacher team who will be able to help you or forward your query on to the right person.
Can you provide for people with special dietary needs?
You would need to notify Club Dance Holidays of any dietary need at the time of booking.
Will I need to buy my own insurance?
It is a condition of travel that you have adequate Holiday Insurance.
Travel insurance offers numerous levels of coverage ranging from simple plans such as insuring an airline ticket, to comprehensive plans which cover you in the event of baggage loss, damage to personal effects, delays, medical, dental, emergency evacuation or assistance, and trip cancellation.
How do we receive tickets?
Tickets will be sent out to you electronically from Club Dance Holidays closer to the event. It is your responsibility to print any boarding passes/tickets that may be required. Alternatively, speak to us about receiving mobile boarding passes.
Is there a cancellation fee if I cannot go?
A fee will apply if you need to cancel your booking. Please see Cancellation Policy page for details of these costs.
What electricity/plugs/adaptors do I need to worry about?
You can use your UK appliances at the hotel but you will need a European two-pin adapter.
What protection do I have once I have paid you some money?
Club Dance Holidays are ATOL bonded. Your money is 100% protected.
Are there any opportunities to help and be a crew member?
All crew responsibilities will be fulfilled by the Ceroc team. Outside of this there will be no crewing opportunities available.
Do you anticipate many people travelling alone?
People travel alone for all of our dance holiday events. All of the activities are extremely inclusive, and classes are rotated, so you will not feel left out.
If I travel alone, where will I sit for my meals?
All Cerocers will sit together in one restaurant for meal times, and single travellers can choose to sit at the designated 'socials' tables if they wish to integrate with other holiday goers.
I am thinking of travelling alone, but I can see that the single supplement is a lot of money, can you help with finding me another Cerocer to share a room with?
There are two ways of finding someone to book with.
Firstly, ask around at your local venues. The holiday can be great fun if you book with a friend or group of friends, so practise your powers of conviction and drag along your dancing buddies.
Alternatively, Club Dance Holidays can arrange a room share for you.
Is a visa required?
No visas (currently) are required for UK citizens. Europe will be introducing ETIAS, which is an online Visa waiver form to enter the Schengen area. We will update you on this process as it comes into force.
